"LuVi"Privacy Policy
Welcome to "LuVi" APP (hereinafter referred to as "we"), we are aware of the importance of your personal information,This Policy is applicable to "LuVi" products and services. It is also pertinent to products or services provided by our affiliated entities that utilize "LuVi" products or services and do not have a separate privacy policy established.
However, please note that this Policy does not apply to services offered to you by third parties nor to "LuVi" products or services that have a distinct privacy policy in place.
Prior to utilizing any "LuVi" products or services, we urge you to carefully read and thoroughly comprehend this Policy. Please proceed with the relevant products or services only after confirming your complete understanding and agreement to its terms. By using "LuVi" products or services, you acknowledge that you fully understand and consent to the provisions outlined in this Policy. If you have any questions, comments, or suggestions regarding the content of this Policy, please feel free to contact us through the various methods of communication provided by "LuVi". The structure and meaning of the paragraph have been preserved, with sentence structures modified to enhance readability and elegance.
1.How we share, transfer, and publicly disclose your personal information
Sharing
Outside of "LuVi"'s service providers, we do not share your personal information with companies, organizations, and individuals unless under the following circumstances:
(1) Sharing with explicit consent: With your explicit consent, we will share your personal information with other parties.
(2) Sharing under legal circumstances: In compliance with laws and regulations, litigation dispute resolution requirements, or lawful requests from administrative or judicial authorities, we may share your personal information externally.
(3) Sharing with Affiliated Companies: To facilitate the collaborative provision of services through our affiliated accounts and ensure the personal and property safety of "LuVi"'s affiliated companies, other users, or the public, we may share your essential personal information with them. For instance, we may share your account information with our affiliates to assist you in utilizing their products or services with your "LuVi" account. If sensitive information or alterations to the purposes of data usage or processing by our affiliates occur, we will seek your authorization again.
(4) Sharing Information with Authorized Partners: In joint service provisions with authorized partners, we may share certain personal information. This sharing is limited to the purposes outlined in our Privacy Policy, with the aim of enhancing customer service and user experience. For example, we may share personal information to enable a partner to provide a specific service. We only disclose personal information necessary for the service and for lawful, legitimate, necessary, and explicitly identified purposes. Our partners are prohibited from using the shared personal information for unrelated purposes.
We share information with vendors, service providers, and other partners who support our business by providing technical infrastructure services, analyzing service usage, measuring advertisement and service effectiveness, providing customer service, facilitating payments, or conducting academic research and surveys.
Companies, organizations, and individuals with whom we share personal information are bound by strict data protection agreements. These agreements require them to handle personal information in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures.
Transfers
We do not transfer your personal information to any companies, organizations, and individuals except under the following circumstances:
(1) Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties.
(2) In the event of mergers, acquisitions, bankruptcy liquidation, or similar situations involving the transfer of personal information, the new organization holding your personal information must adhere to this policy. If they cannot comply, we will require the company, organization, or individual to seek your authorization again.
Public disclosure
We will only publicly disclose your personal information under the following circumstances:
(1) With your express consent or active choice, we may publicly disclose your personal information.
(2) If we discover that you have violated laws, regulations, or significant "LuVi" agreements, or if disclosure is necessary to protect the safety of "LuVi" users, affiliates, or the public, we reserve the right to disclose your information to law enforcement agencies in accordance with applicable laws, regulations, and relevant "LuVi" agreements. You will be informed of the specific violation(s) and any actions taken by "LuVi".
Exceptions to obtaining prior authorized consent for sharing, transferring, or publicly disclosing personal information
In the following cases, prior authorized consent is not required for sharing, transferring, or publicly disclosing your personal information:
(1) Matters related to national security and national defense security.
(2) Matters concerning public safety, public health, and significant public interests.
(3) Matters related to crime investigation, prosecution, trial, and judgment execution.
(4) Matters aimed at safeguarding your or other individuals' life, property, and other significant legitimate rights and interests, where obtaining consent is difficult.
(5) Personal information voluntarily disclosed to the public by you.
(6) Personal information collected from legitimate publicly disclosed information sources, such as legitimate news reports and government information disclosure.
Sharing or transferring personal information that has been processed and de-identified to the extent that the recipient cannot re-identify the subject is not considered external sharing, transferring, or public disclosure of personal information under the law. Such data preservation and processing will be conducted without further notification or approval from the individual. The structure and meaning of the paragraph remain unchanged, with sentence structures modified for variety and readability.
2.How we protect your personal information
In our commitment to ensuring the security of your information, we will strictly comply with applicable laws, regulations, and other regulatory documents. We will implement technical measures and operational procedures to safeguard the confidentiality of your information. In addition to these measures:
(1) We have implemented robust security measures based on industry standards to protect the personal information you provide. This includes encryption technology to enhance data security, trusted protection mechanisms to prevent unauthorized access or manipulation, and strict internal control systems. Access control mechanisms are in place to restrict access to personal information to authorized personnel only. Furthermore, we conduct regular training on security and privacy protection to enhance employee awareness.
(2) Our data security management system adheres to industry-advanced practices and focuses on the entire data lifecycle. We enhance system security through comprehensive measures, including organizational construction, system design, personnel management, and product technology.
(3) We take practical measures to minimize the collection of irrelevant personal information. Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, unless extended retention is required or permitted by law.
(4) While using our services, it is advisable to avoid sharing personal information through unauthorized communication channels. We recommend utilizing approved modes of communication provided by DRUG. When using our services to communicate or share information, you may choose a third party as the recipient. In such cases, the third party will have access to transaction details, contact information, communication details, shared content, and related information. If you suspect any compromise of your personal information, specifically your account or password, please promptly contact DRUG customer service, and we will take appropriate action based on your request.
Please note that when using our services, you may voluntarily share or publicly disclose personal and sensitive information, such as uploading photos containing personal details in dynamic or public forums. For instance, this may occur in group chats or circles. We advise you to carefully consider the information you share on our platform.
Use strong passwords to enhance the security of your account. Rest assured that we will maintain the confidentiality of the information you provide.
We periodically release and publish reports on security risks and personal data security assessments.
While we strive to ensure the security of your information, it is important to acknowledge that the internet environment is not entirely secure. In the event of any physical, technical, or administrative breaches that result in unauthorized access, public disclosure, alteration, or destruction of information, resulting in harm to your lawful rights and interests, we will bear corresponding legal liability.
In the unfortunate event of a personal information security incident, we will promptly inform you in accordance with legal and regulatory requirements. This includes notifying you of the incident's basic details, potential impact, disposal measures taken or to be taken, preventive suggestions for risk reduction, and available remedies. We will communicate such information through push notifications and announcements in a reasonable and effective manner.
Additionally, we will proactively report the disposition of personal information security incidents to regulatory authorities, as required by regulations. The structure and meaning of the paragraph have been preserved, with sentence structures modified for variety and readability.
3.Management of personal information and your rights
(1) Accessing and editing your personal information
To access or edit your personal information, adjust privacy settings, or close your account, simply log in to your account and navigate to the "My" section, followed by "Settings".
For editing personal information in your profile, log in to your account and select "My" Personal ID or "Edit".
If you encounter any difficulties accessing this information through the provided path, please contact "LuVi" Customer Service. Rest assured, we will respond to your request within 15 days.
Regarding any additional personal information generated during your use of our products or services, we will provide it to you in accordance with applicable arrangements.
(2) Correction of your personal information
Should you discover any inaccuracies in the personal information we process about you, you have the right to request corrections or additions. You can make such a request through the "Accessing and Editing Your Personal Information" process mentioned earlier.
(3) Deletion of your personal information
You have the right to request the deletion of your personal information under the following circumstances:
a. Our handling of your personal information violates relevant laws and regulations.
b. We collect or use your personal information without your explicit consent.
c. Our handling of personal information seriously violates our agreement with you.
d. You no longer utilize our products or services and voluntarily cancel your account.
e. We no longer provide products or services to you.
If your deletion request is approved, we will notify any individuals who have received your personal information from us, requesting prompt deletion unless otherwise required by law, regulation, or your independent authorization. While information may not be immediately removed from our backup system upon deletion, we will ensure its complete removal when the backup is updated.
(4) Managing the scope of your authorization
Basic personal information is required for each business function. You have the authority to give or withdraw consent for the collection and use of additional personal information at any time.
Certain business functions and services are dependent on the collection of your personal information. If you choose to withdraw consent, we may be unable to continue providing these functions and services, necessitating the cessation of corresponding personal information processing. However, your decision to withdraw consent will not affect any prior processing of personal information carried out based on your consent.
(5) User account cancellation
To cancel your account, you can log in to "LuVi", navigate to the "My" icon, click the gear icon in the upper-right corner to access the system settings interface, select "Account and Security," and proceed to "Account Cancellation (Delete Account)." This self-service process enables you to request account deletion. Please note that upon successfully submitting an account cancellation application following the provided steps, your account will be instantly canceled without manual review.
Once you voluntarily cancel your account, we will cease providing you with products or services, delete your personal information in accordance with applicable laws, or anonymize it.
(6) Constraints on automatic decision-making by information systems
In certain business operations, we employ automated decision-making mechanisms that rely solely on information systems and algorithms. If such decisions significantly impact your lawful rights and interests, you have the right to request an explanation. We will provide a non-violation channel for appeal that respects "LuVi"'s trade secrets, the rights and interests of other users, and the public interest.
(7) Response to your aforementioned requests
For security purposes, we may require a written request or proof of your identity. Before proceeding with your request, we may ask you to confirm your identity.
We will provide a response within 15 days. If you are dissatisfied with our response, you can file a complaint through "LuVi" Customer Service.
We will make every effort to accommodate your reasonable requests. However, we may deny requests that involve repetitive or unnecessary information, demand extensive technical resources (such as the creation of a new system or significant changes to current practices), jeopardize the legal rights of others, or are highly impractical. The structure of the paragraph remains unchanged, while the sentence structures have been modified for variety and clarity.
Limitations
There are certain circumstances in which we may be unable to fulfill your request in accordance with laws and regulations:
a. Cases related to national security and defense;
b. Cases related to public safety, public health, and significant public interests;
c. Cases related to crime investigation, prosecution, trial, and execution of judgments;
d. Cases where there is sufficient evidence of intentional misconduct or abusive behavior by the subject of personal information;
e. Cases where fulfilling your request would result in serious harm to your legitimate rights and interests, as well as those of other individuals or organizations;
f. Cases involving the protection of commercial secrets.
4.How your personal information is globally transferred
We will not transfer your personal information outside of China. However, in the event that our products involve cross-border business and the need arises to transfer personal information collected within China to overseas organizations, we will adhere to relevant national regulations. We will evaluate the security measures in place for the outbound information, obtain your explicit authorization, and abide by laws, regulations, and relevant supervisory authorities' requirements. We will require overseas organizations to implement measures such as signing agreements, conducting on-site verification, and employing other effective means to ensure the secure transfer of personal information. Additionally, we will request that these organizations uphold the confidentiality of any personal information acquired, unless you personally choose to share news across borders on the internet. Rest assured, we will take adequate measures to protect your personal information in accordance with this Privacy Policy.
5.Storage duration of information
In general, we will retain your personal information for the shortest period necessary to achieve the purpose for which it was collected, beyond which it will be deleted or anonymized. However, we may adjust the storage period of personal information to conform with legal requirements in the following cases:
(1) Compliance with applicable laws, regulations, policies, and other normative documents;
(2) Adherence to decisions of administrative authorities or similarly authorized organizations, judgments and rulings of judicial bodies, arbitration decisions, or other legal proceedings;
(3) Necessity to comply with laws, regulations, and other relevant provisions;
(4) Serving legitimate purposes, such as the execution of service agreements, protection of public interest, safeguarding the safety of our customers, affiliates, other users, or employees, and protection of other legitimate rights and interests.
If DRUG ceases operations, we will inform you through push notifications, website announcements, or in-app notifications. We will proceed to delete or anonymize your personal information within a reasonable timeframe. The paragraph structure has remained the same, while the sentence structure has been modified for variety and clarity.